Business

HOW TO HANDLE NEGATIVE ONLINE REVIEWS AND IMPROVE REPUTATION

Reputation management and customer feedback are important in today’s competitive business market. Online reviews allow those exploring the market to decide whether to engage with an organisation. Fortunately, many consumers don’t expect organisations to receive all positive reviews; it’s common for businesses to receive some negative feedback. In fact, 68% of consumers trust reviews more […]

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COMMERCIAL INSURANCE PROFILE SEPTEMBER 2023

Cyber-Criminals are weaponising Artificial Intelligence Artificial intelligence (AI) has become increasingly popular in recent years, offering functions that stimulate human intelligence. While AI technology offers numerous benevolent applications, it can also be weaponised by cyber-criminals. In an experiment conducted by cyber-security firm Home Security Heroes, an AI tool was able to crack 51% of common

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RISK INSIGHTS

Leveraging AI in Employment Decisions: Balancing Benefits and Risks   Organisations are increasingly utilising artificial intelligence (AI) in employment-related decisions. According to the Society for Human Resources Management, around 25% of organisations use AI technology for HR processes, such as recruitment, hiring, performance evaluations and retention determinations. Although AI technology can offer several benefits (eg

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EMPLOYEE WELL-BEING

Brought to you by the insurance professionals at RS Risk Solutions Ltd Understanding Gen Z Amid the tight labour market, it’s critical for employers to review their attraction and retention strategies to attract the very best talent, including includes Generation Z (Gen Z) employees. Gen Z refers to the generation born between the late 1990s

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EMPLOYEE WELL-BEING

Brought to you by the insurance professionals at RS Risk Solutions Ltd Conducting a Skills Gap Analysis Many employers experience a growing need to upskill or reskill their workers to address talent shortages. As such, a skills gap analysis can be an important tool to drive and shape workforce planning. Such an analysis sheds light

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CHECKLIST

Hiring the wrong person for a position can be costly and time-consuming. It can also create unsafe workplaces; damage morale, company culture and employer branding; increase employee turnover; and reduce productivity. For this reason, many employers are focusing on how to improve hiring outcomes. Organisations that strive to hire the right individual the first time

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NEWS BRIEF

Provided by: RS Risk Solutions Government Launches Initiative to Help SMEs Save Money and Cut Carbon Emissions On 14th August 2023, the UK government launched a service to help British businesses save money by reducing energy costs and cutting carbon emissions. The new UK Business Climate Hub includes a carbon calculator and other tools to

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CYBER-RISKS AND LIABILITIES

Courtesy of RS Risk Solutions Deepfakes Explained Deepfakes refer to sophisticated forgeries of an image, video or audio recording. Deepfakes have been around for years, you can even find examples of them in social media applications. For instance, with Snapchat, face-changing filters take real-time data and feed it through an algorithm to produce synthetic images.

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EMPLOYEE WELL-BEING

Brought to you by the insurance professionals at RS Risk Solutions Ltd The Importance of Career Ladders Providing a transparent framework for employee opportunities can make organisations more appealing to prospective hires and help retain existing employees. Career ladders are one way for employers to provide a clear pathway for career progression, with numerous benefits

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